Head of Delivery - Founding Team

About Keepers


We are a recruitment firm based in New York City with a team in the U.S.A. and Brazil. We help US-based high-growth tech companies build their engineering and GTM teams. Our clients include leading tech companies like Cal.com, Gumroad, and Intapp. 

We're creating NYC's most beloved and fast-growing startup recruiting firm.

We don’t just fill roles; we challenge industry standards and earn trust from clients and candidates for being supportive, effective, and high-urgency. We pride ourselves on delivering a thoughtful, human, and efficient candidate and client experience. Click to see what clients say and what the talent we work with say.

We have very high expectations of each other. We’re a team of high-performing professionals with a common goal of outsized professional and financial success. Keepers is more challenging, rewarding (financially, professionally, and personally), and supportive than 99% of companies. DO NOT APPLY if accelerated growth and financial achievement are not your top priorities.

About the Role


You will be the Head of Delivery — Founding Team, the person who leads a delivery team. You'll report directly to the CEO & COO. After clients close, you own everything: delivery, client trust, candidate experience, and delivery team performance. You’ll design pods of Recruiter Partners, Interview Specialists, and Hunters; you’ll implement AI tools to double throughput while improving quality; and you’ll define the playbooks that support scaling to 100 placements per month.

We want a player-coach role. That means being in the day to day with your team. You’ll start with a current active pod and work proactively on improving efficiency, creating systems, and starting new pods. Over time, you're expected to grow with your machine and step up into work where you have the most leverage and impact over the delivery operation.

If we deliver a 100-placements per month agency, your equity by itself would be life-changing (see more in the comp section below).

You're not signing up for a role. You're signing up for a focused mission and your colleagues are also counting on you to deliver their life-changing rewards.



About You

You've built or scaled recruiting engines in the chaos of fast growth. Maybe you were a top performer at an agency, or the first recruiter at a hyper-growth startup who built the function from scratch. You thrive at founder pace, and you want upside that reflects it. 

Working late nights or weekends alongside founders isn’t a burden to you, it’s an opportunity to accelerate your own trajectory and that drives you. Ambitious yet collaborative, you make working together easy and productive, bringing energy that pushes you and your team forward.

Required:

• 7-10+ years in Recruiting with experience leading delivery in a contingency search firm.

• Experience managing a delivery team.

• Experience with technical roles, experience with AI engineering roles.

• Strong client EQ, has a pulse on the market and can advise founders and execs directly.

• Experience managing delivery for multiple clients at the same time.

• Hands on experience leveraging AI tools to improve quality and output.

• Familiarity with tech stacks, teams, and roles. You can confidently discuss typical tech roles at an impressive depth and aren’t afraid to ask follow-up questions about unfamiliar technologies.

• Worked with high-growth tech startups as clients

Great to have:

• Experience or exposure to retained search.

• Built systems and playbooks still in use today.

Required Soft Skills:

• Ambitious and motivated: Proven track record of obsessive pursuit in any professional or personal field, seeking outlier achievements. This role is not for the faint of heart.

• High-agency: self-directed, reliable, relentless.

• Investigative mindset: asks thoughtful questions, digs for context, spots inconsistencies.

• High emotional intelligence and people-reading ability.

• Proactive communicator who is organized and reliable.

• Comfortable making decisions, comfortable asking for feedback.
  
  

Role Responsibilities

• Own recruiting delivery end-to-end once deals are closed.

• Build more delivery pods of Recruiter Partners, Interview Specialists, and Hunters to consistently hit placement targets.

• Own client relationship while coaching the team on best practices.

• Collaborate with other leaders to empower placement and company-wide results.

• Implement AI tools and automation to improve throughput and quality.

• Codify the Keepers way of recruiting into playbooks, rubrics, and repeatable systems that scale to 100 placements per month.

• Measure and improve delivery metrics.

• Support Recruiter Partners in client intake meetings and key interviews to assist in calibrating and guiding hiring managers and candidates.

• Be in the details:

  • Review quality

  • Know how each role is going at all times.

  • If the Recruiter Partner is busy, jump in and answer the client ASAP.

• Protect and mold Keepers’ differentiation like in depth behavioral vetting, embedded client support, and shockingly fast execution.

• Hire, develop, and inspire a delivery team that thrives in a high-intensity, equity-driven culture.

• Meet clients in person often, at delightful and intimate events we already host.

Compensation

• OTE: BRL$300,000 to BRL$400,000/year.

• Major Equity stake: 200K shares (2%) | USD$4M target value

  • Equity buyback value set per company milestone. e.g. 100 placements per month = USD$200M company valuation.

Perks & Benefits

• Remote-first work, no onsite presence requirements except for client visits and events.

• Top level executive ownership, report directly to CEO and COO.

• If you live within a 15-min walk from the HQ.

  • $1,000/mo contribution towards your rent.

  • Promoter bonus: $500/mo if you wear Keepers clothing every day.

  • Bulk-meals for you and your family: Organic, Seed-oil free, dishes, prepared and packed.

• Culture designed for outlier results

  • Health-conscious, obsessed, and supported, like high-performing athletes.

  • Gym & Health club membership: up to $350/month.

  • Chores outsourcing: up to $500/month for chores (e.g. home cleaning & laundry service).

  • Bulk-meal prep SOPs and budget to hire a weekly cook.

  • Oura ring or other preferred wearable.Async-leaning where work is managed live and openly.

  • Health insurance contribution

• Work with a driven team that values your growth.

• Career accelerant opportunity

• Access premium tools like Grammarly, Masterclass, Premium ChatGPT, and others.

Selective Process

1. Apply: Send Resume and brief intro to ed@keepers.team.  

2. Exploration: Connect with Ed and Barbara over multiple calls, meetups.

3. A 60-minute interview with our Recruiter Partner.

4. Reference checks: one past manager and one peer.

5. Trial Paid Project TBD

6. Full Time Offer
   
   

Learn More

Keepers Values

• Values and principles at Keepers

• For Obsessed People Only

• Founder Ed Cravo's LinkedIn

• Founder Barbara Resende's LinkedIn